This is a great leadership lesson. It points to actively engaging with someone who is down hearted or feels stepped on, otherwise you will have to deal with many other issues. I have dealt with that situation and most of the time it deals with procrastination. No one wants to deal with a challenging issue with someone else, but it is just a matter of time before you will have more to deal with. The root of bitterness is infectious and it will reach much farther than you imagine.
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